FAQ's
- Visit our website and browse our collection.
- Select the desired item, size, and quantity, then click "Add to Cart."
- Review your cart and proceed to checkout.
- Enter your shipping and payment information, then confirm your order.
We accept major credit cards (Visa, Mastercard, American Express) and PayPal for secure online payments.
- Order processing typically takes 3-4 business days.
- Shipping times vary depending on your location and the shipping method chosen during checkout. Standard shipping usually takes 7-10 business days for domestic orders and 14-20 business days for international orders. Expedited shipping options are available for faster delivery.
Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier's website.
- We accept returns within 14 days from the date of delivery.
- The item must be in its original condition, unworn, unwashed, and with all tags attached.
- Please review our Return and Refund Policy for detailed instructions on how to initiate a return.
Yes, we offer exchanges for different sizes or colors. Simply follow the return process outlined in our Return and Refund Policy, and then place a new order for the desired item.
In the rare event that you receive a damaged or defective item, please contact our customer support immediately. Provide detailed information and, if possible, attach photos of the damaged or defective item. We will assist you in resolving the issue through a replacement, exchange, or refund.
We strive to process orders quickly. If you need to cancel or modify an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed.
You can reach our customer support team by email at contact@slayeclectic.com or through the contact form on our website. We aim to respond to inquiries within 24 hours.
- Yes, we ship internationally to select countries. Please note that additional customs fees and import duties may apply, which are the responsibility of the customer.
For any other questions or assistance, reach out to our customer support team:
- Website: Visit our "Contact Us" page.
- Email: contact@slayeclectic.com.